Cancellation and Refund Policy
At CEDCOSS Technologies Private Limited, we strive to deliver exceptional products and services to our clients. We understand that circumstances may change, necessitating the cancellation or rescheduling of products and services. To ensure clarity and fairness, our cancellation policy is outlined as follows:
Subscription Terms and Renewal:
Duration: Subscriptions are available on a [monthly/annual] basis, starting from the date of purchase.
Auto-Renewal: Subscriptions automatically renew at the end of each term unless canceled prior to the renewal date.
Cancellation Process:
How to Cancel: Subscribers can cancel their subscription at any time through their account settings on our website or by contacting our support team at info@cedcoss.com.
Notice Period: To prevent charges for the upcoming billing cycle, cancellations must be submitted at least [14 days] before the next billing date.
Refund Policy:
Monthly Subscriptions: Cancellations take effect at the end of the current billing period. No refunds are provided for partial months.
Annual Subscriptions: If canceled within [30 days] of the initial purchase, a prorated refund will be issued. After [30 days], no refunds are granted, but access continues until the term’s end.
Mandate Management (For Indian Customers):
E-Mandate Authorization: In compliance with Reserve Bank of India (RBI) regulations, recurring payments require an e-mandate. Customers can revoke this mandate at any time through their issuing bank, effectively stopping future recurring payments.
Contact Information:
Support: For questions or assistance regarding cancellations, please contact our support team at info@cedcoss.com
.